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Terms & Conditions
Privacy & Safety
Your Privacy and Safety Matter To us.
At Danae Taylor we are committed to protecting your privacy, personal information and online safety. We only collect information that is necessary to provide you with a secure and enjoyable shopping experience.
Information We Collect
When you shop on our site we may collect the following information
* Personal details such as your name, email address and shipping/billing address.
* Order and Payment information processed securely via trusted third party payment providers.
* Website usage data such as pages visited to help us improve our site and services.
How Your Information Is Used
* Your information is used only to process and deliver your orders.
* Communicate with you about purchases, deliveries or customer service enquiries.
* Improve our products, website experience and customer service.
* Meet legal and regulatory requirements.
* We will never share your personal information.
Payment Security
All payments are processed through secure encrypted third party payment gateways.
We do not store or have access to your payment method at any time.
Data Protection and Storage
We take all reasonable steps to protect your personal information from misuse, loss unauthorised access, modification or disclosure- This includes
* Secure servers and encrypted data handling
* Limited access to personal information
Third Party Services
We may share limited information with third parties only where necessary, such as
* Payment Processors
* Shipping and fulfillment providers
* Website hosting and analytics services
These providers are required by law to handle your information securely and in accordance with privacy legislation.
Customer Care
At Danae Taylor we want to provide you with a positive and transparent shopping experince. Our Customer Care policy is designed to ensure that you feel confident, informed and supported when you shop with us.
Orders and Processing
All orders are processed in line with our Shipping and Delivery timeframes. Once your order has been dispatched you will receive a confirmation email with Australia Post tracking details. Regular updates are sent to your email address.
Shipping
We offer FREE Australia and International shipping. Delivery may vary from the specified timeframes due to Australia Post delays or peak periods. We have no control over this however we will keep you well informed should a delay occur.
Returns and Exchanges
We Comply fully with the Australian Consumer Law.
* If your item is faulty, damaged or not as described you are entitled to a repair, replacement or refund.
* We do not accept change of mind refunds however we do offer exchange if the item is returned undamaged, unworn, unused, with the tags intact.
* Return requests must be received within 14 days of receiving your order. Please contact us before returning any items so we can assist you promptly.
Product Information
We take great care to display and descibe our products as accurately as possible, including colour, fabric and fit. Please note that some colours may vary slightly due to screen settings and lighting. If you are unsure of the colour or fabric of the garment you are buying we offer a free fabric swatch service by emailing us on the Contact page.
*** FOR THE PURPOSE OF DISPLAYING PRODUCTS WE MAY USE A1 GENERATED MODELS TO ASSIST VISUALIZATION OF HOW GARMENTS LOOK ON THE BODY.
Customer Support
If you have any questions, concerns or need assistance with sizing,orders or returns/exchanges we're here to help.
Email: danaetayloronlyoneme@gmail.com
We Aim to Respond To Your Enquiry with 24 hours.
Payment Methods
Payment Methods
- Credit / Debit Cards
- PAYPAL
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